Orders are expected to ship within 48 hours of taken place, if ordered Monday Thru Friday. Orders placed on Saturday, Sunday or a holiday, shipping will occur within 48 hours of the next business day. As soon as the shipping label is created, we will provide (email) you the tracking number and a link to track your package. Our First Class shipping takes 2-5 business days within the continental United States. International shipments mostly take 8-21 business days from day of shipment unless customs causes a delay for some reason. Please make sure that you provide the correct address that can be verified and reached by postal services, if you do not receive the package due to wrong or unclear shipping address, we do not refund the order. (proof of shipping will be provided if requested by customer)
30 Day Return Policy
We take great pride in the superior quality of our products and want you to be pleased with your purchase. We believe in offering the very best value, quality and selection to our customers. You may return the order for any reason within Thirty (30) days of your purchase and we will refund the whole amount back to the credit card used on the day of purchase. Please mail the original item back to us, and include your full name and order number on the package. If you have any questions or need directions, please contact us at: [email protected] and we will walk you through the process.
Your complete satisfaction is our ultimate goal. You may return any item shipped by Picolash.com(PICOLASH), keeping the following in mind:
– It may take up to 7 weeks for some individuals to see results, please continue using the product until you are satisfied with the results
– You should return the item to us within 30 days of your purchase date
– Shipping Fee is Non Refundable
– All orders refund fully if returned within the requested time frame
– Before sending back the item, please contact us via email at [email protected], and we will walk you through the process.